Questions
Before you ask.
I have never driven a sim rig. Is it for me?
Yes, and most first-timers are the people who enjoy it most. The first five minutes are a briefing: how the wheel behaves, where the pedals bite, what the assists do. We start you in a forgiving car with ABS, traction control and the racing line switched on, and the first laps are yours to get used to the force feedback, because a direct-drive wheel pushes back in a way a controller never does.
Most people are lapping consistently within twenty minutes. If you already race on a controller, expect a humbling first ten minutes and a much faster car by the end of the hour.
Can we use the VR headset right now?
Not yet. The PlayStation VR2 is installed around 25 September, and VR sessions open from that date at the VR rate. Until then every racing session runs on the 65-inch OLED at the screen rate, which is the same rig, the same wheel and the same game — only the view changes.
You can already book a VR slot for a date from the 25th onward. The form will not let you pick VR for an earlier date. Gran Turismo 7 is the first VR title; other PlayStation VR2 games are coming after it.
Is the ₹100 token really non-refundable?
When the reason is on your side, yes: if you cancel, arrive late or do not come, the token is not refunded, whatever the reason — illness, traffic, a change of plan. The token holds the room for you, and while it is held nobody else can book that hour. It is not a fee on top: it counts toward your bill when you come.
When the reason is on our side, everything is refunded in full, token included. Reschedules are at our discretion and never guaranteed, but ask — with a day's notice we can usually move you.
What if the power goes, or something breaks mid-session?
Then it is our problem, and you do not pay for time you did not get. If the room is free after your slot, the lost minutes are added straight back. If it is not, or if the session cannot continue, you choose: a full refund of everything you have paid, the ₹100 token included, or a rebooking with the lost time added on top.
This covers power cuts, the console or the wheel failing, and anything else on our side of the room. It does not cover time lost because you arrived late.
Where exactly is it, and how do I get there?
Gurugram, Sector 38. The exact address and directions are shared with your confirmation, not before, because the building is a gated residence with fingerprint access and does not allow unaccompanied visitors. You are met at the gate at your slot time and brought up.
Ask about parking when we confirm your slot and we will tell you what is available that day.
How do I pay?
The ₹100 token by UPI, to the details we send with your confirmation. The balance on the day, by UPI or cash, before you leave. You are billed for the time you actually played, rounded up to the nearest half hour, and the token comes off that total. There is no card machine.
Can we stay longer once we are there?
If the room is free after your slot, yes — say so before your time is up and the extra time is billed at the same rate, in half hours. If someone is booked after you, your slot ends at its booked time, so book the length you think you will want.
Which games can we play?
On the rig, Gran Turismo 7. On the pad, whatever is installed — FIFA (EA SPORTS FC), WWE 2K, Rocket League, Mortal Kombat, Ghost of Yōtei and GT7 to start — plus anything in the PlayStation Plus catalogue, because the subscription is active on the console: name the game when you book and it is downloaded before you arrive. Your own disc or your own PlayStation account is welcome too.
In VR it is Gran Turismo 7 first, from 25 September; other PlayStation VR2 games follow — ask what is installed when you book.
How many controllers are there?
Three. Four people can play at once if one of you brings a fourth PS5 controller, and you are welcome to bring your own controller anyway if you prefer it. The room holds five, so on a console night one person sits out, takes the rig, or runs the tournament bracket.
Can I bring my own wheel or headset?
No. The rig is fixed to the cockpit and calibrated, and that is what you are paying for. Your own PS5 controller is welcome, and so is your own PlayStation account if you want your Gran Turismo 7 progress, cars and licences on the screen.
What about motion sickness in VR?
Some people feel it in the first minutes, especially in a car, because your eyes see movement your body does not feel. So we do not put the headset on you cold: every VR session starts on the screen, moves to the headset in short stints, and stops the moment you want to. Tell us if you know you are prone to it and we will keep the stints shorter.
The headset is for ages 12 and up, per the manufacturer. It fits over most glasses.
What should I bring or wear?
Nothing in particular. Closed shoes are better than sandals on the pedals, and anything you can sit in for an hour is fine. Water is welcome; keep food and other drinks away from the rig and the screen. If you wear glasses, keep them on for the screen and for VR.
Book three hours or more of VR on a weekday and we feed the room: unlimited Thums Up, chips and Kurkure for everyone, up to five people — on the sofa side, not at the wheel. Weekdays only.
Can we book for a birthday, a team night or a group?
Yes — the room is built for it. Up to five people per booking, four playing at once on the console, or everyone taking turns on the rig with the lap board keeping score. Book two or three hours for a group; one hour goes quickly with five people rotating. Tell us it is an occasion when you book and we will set the games up before you arrive.
Can I take photos or record my laps?
Yes. Photos and videos for your own use are fine, and the PS5 can save your best lap for you to take home. Please keep other guests out of your shots unless they are happy to be in them.
